Technical Operational Analyst

Full Time
Posted 6 years ago

About Protocol Infotech Inc:
Protocol Infotech, ever since the time of its inception in the year, has been at the crossroads of the technology to deliver full-fledged IT Solutions for clients with real commitment and spirit. Driven by technology-enabled growth and success in business for our clients, we employ unsurpassed methodologies to establish and conquer new realms of global markets. We follow industry’s best business practices and models to deliver deadline-driven, customizable, flexible and scalable business services such as Application Development, Mobile App Development, Cloud and Branding Services.

Job Role:
Operational Technical Engineer

No. of position:

2-4 Years.

Plano, Texas. * Relocation may be required.

Job Description:
Accomplishes business objectives by identifying and solving customer information and processing problems.

Job Duties:

*identifies project requirements by interviewing customers; analyzing operations; determining project scope; documenting results; preparing customer contracts.

*Develops problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications; writing programs.

*Develops project estimates by identifying phases and elements, personnel requirements, and costs.

*Verifies results by completing tests.

*Prepares customers to use system by conducting training.

*Provides reference for customers by writing documentation; providing support and help.

*Maintains systems by researching and resolving problems; maintaining system integrity and security.

*Maintains quality service by establishing and enforcing organization standards.

*Prepares reports by collecting, analyzing, and summarizing information.

*Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

*Contributes to team effort by accomplishing related results as needed.

Bachelor’s degree in Computer Applications, Science, Engineering, Technology.

Send Resume to:
HR Dept., Protocol Infotech Inc., 1435 NW 82nd Ave Doral, FL 33126.

All employees of Protocol Infotech Inc are automatically enrolled in the employee referral program of the company. Referral fee of $1,000 will be paid if referred candidate is hired by the company.

Job Features

Job CategoryIT

Apply Online